Where can I find my furniture’s serial number?
The serial number will be on a sticker along with a bar code. We put the sticker in a discreet location on furniture, such as the underside of a chair or the inside of a table leg. Cushion serial numbers are located on the sewn-in tags.
We highly recommend leaving serial number tags and stickers in place or keeping them in a safe spot for future reference.
What is a serial number for?
All Trex Outdoor Furniture products have their own serial numbers. Having the serial numbers help if you need to make a warranty claim or when reviewing your purchase history.
Where can I find my furniture’s model number?
Where to find the model numbers for Trex Outdoor Furniture products:
- Your order confirmation email.
- Under the My Orders tab of your account dashboard.
Need help with your order?
Select the bottom right 🗨️ icon to chat with our Customer Experience Team about your order.