Where can I submit a warranty claim?
If you purchased furniture directly from trexfurniture.com, contact our Customer Experience Team to submit a warranty claim. Please include your original order details and your furniture's serial number(s).
To find out if your claim is covered, check our warranty for details.
Additional Information:
- If you purchased Trex Outdoor Furniture products online or in-store from a different retailer, reach out to them directly for help with their warranty policies and procedures.
FAQs:
Q: Do I need to register my product for warranty coverage?
A: You don't need to register your furniture or accessories for warranty purposes. However, it's a good idea to keep your items' serial numbers handy, which helps streamline warranty claims and purchase history requests.
We recommend leaving your serial number stickers and tags attached to your furniture or filing them away in a safe place for future use.